In compliance with the provisions of the applicable regulations on personal data protection, we inform you that the personal data that our APPS users may provide us with, either through the use of the APPS, or by sending an email to the address provided for this purpose or by any other means of communication, will be processed by Adet app Ilp as Data Controller.
Personal data is any information that identifies or allows the identification of a natural person, such as name, last name, image, voice, postal address, email address, phone number, official identity documents (Passport), etc. and/or that is related to a natural person, such as their conditions, current account, tastes, preferences, habits, and behavior, the products or services that they will contract, etc.
All personal data will be processed:
a) Provided by the data subject themself and/or a legitimized person by any means of communication either through:
* APPS, by means of forms and/or emails.
* The contracting of the services offered in the APPS.
b) Those obtained by carrying out the activities and/or actions deriving from the above actions.
c) Those obtained through the study and research of the above data.
Adet app Ilp will process the data necessary to fulfil the purposes of processing and which will be requested from time to time depending on the specific case and the selected application, such as:
- Name (optional)
- Gender identity (optional)
We also inform you that we automatically collect certain information when you visit, use, or browse the APPS. This information does not reveal your specific identity (such as your name or contact information), but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URL, device name, country, location, information about how and when you use our APPS, and other technical information. This information is primarily needed to maintain the security and operation of our APPS, as well as for our internal analysis and reporting.
The information we collect includes:
- Log and usage data. Log and usage data is service-related, diagnostic, usage, and performance information that our servers automatically collect when you access or use our APPS and that we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings, and information about your activity on the APPS (such as date/time stamps associated with your usage, pages, and files viewed, searches, and other actions you take, such as the features you use), information about device events (such as system activity, error reports (sometimes called crash dumps), and hardware configuration).
- Device data. We collect device data, such as information about your computer, phone, tablet, or other device you use to access the APPS. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and APPS identification numbers, location, browser type, Internet service provider and/or mobile operator hardware model, operating system, and system configuration information.
- Location data. We collect location data, such as information about the location of your device, which may be accurate or inaccurate. The amount of information we collect depends on the type and configuration of the device you use to access the app. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You may opt out of allowing us to collect this information by denying access to the information or disabling the location settings on your device.
If you are using our APPS, we also collect the following information:
- Access to your mobile device. We may request access or permission to certain features of your mobile device, such as the reminders, social media accounts, and other features. If you wish to change our access or permissions, you can do so in your device settings.
- Mobile Device Data. We automatically collect device information (such as your mobile device identifier, model, and manufacturer), operating system, system version and configuration information, device and APPS identification numbers, browser type and version, hardware model, internet service provider and/or mobile operator, and internet protocol (IP) address (or proxy server).
- Push notifications. We may ask to send you push notifications regarding your account or certain features of the APPS. If you do not wish to receive such communications, you can disable them in your device settings.
This information is needed primarily to maintain the security and operation of our APPS, for troubleshooting, and for our internal analysis and reporting.
Adet app Ilp will process the personal data of all users only for those processing operations for which there is a valid legal basis and in compliance at all times with the duty to inform the user and other essential obligations in this area.
Personal data will be processed by Adet app Ilp.
Purposes, method, legal basis for processing personal data, and storage periods.
Personal data will be processed in accordance with the purposes described below and in accordance with the manner, legal basis, and retention period described for each purpose.
Adet app Ilp will process the personal data of those users who download and use the APPS and those who request information through the means available for this purpose for the following purposes:
a) To answer and/or provide that activity and/or service, as well as to maintain the professional and/or contractual relationship that, where appropriate, is established.
b) Customer service by any of the means of communication provided for this purpose.
c) Manage the invoicing, collection, or claiming of contracted services.
d) Carrying out statistics, studies, and research aimed at evaluating the services contracted and responding to users.
e) To maintain the correct provision of the service and/or comply with any obligation or regulation related to the contracting of the contracted service.
Adet app Ilp informs that, for the correct development of the described purposes, the category of data that is strictly necessary will be processed and that will be specified in each service contracting.
We will retain your personal data for no longer than is necessary to maintain the purpose of the processing, i.e. for the duration of the contractual relationship for the use of the APPS (including the obligation to retain it for the applicable statute of limitations), and when it is no longer required for that purpose, it will be deleted with appropriate security measures to ensure its anonymization or complete destruction.
The legal basis for such processing shall be the performance of the services contracted/requested.
Legitimate interest in research, information, and improvement of services.
Adet app Ilp will process the personal data provided by users, as well as those subsequently generated by the use of the services, for the following purposes:
a) To carry out scientific and statistical research work with the study of the preferences, tastes, and/or habits of users in order to innovate and improve future services and/or content.
b) Send you information, promotions, and/or activities of Adet app Ilp related to the services provided. All these communications will be made through the communication channels (email, postal address) provided.
At any time, users who do not wish to continue receiving such communications may unsubscribe by following the process indicated in each communication.
Likewise, in the event that Adet app Ilp wishes to send commercial communications from third parties related to the contracted services, it will inform and obtain the prior consent of the users.
Those users who have given their consent will receive such communications through the communication channels (email or mobile phone) provided. Likewise, in any case, users who do not wish to continue receiving such communications may unsubscribe by following the process indicated for this purpose.
The legitimate basis for the processing shall be the express consent given for it.
All user information will be treated with absolute confidentiality and maintaining all the necessary security measures to safeguard it. Likewise, Adet app Ilp informs you that it will only transfer your personal data to the companies strictly necessary to comply with the contracting of products and/or services, such as banks for the payment of services.
The suppliers that need access to the user's personal data for the provision of the services that Adet app Ilp has contracted, or that due to the operation of the electronic services (application, website, and emails) may have access to certain personal data. With all of them Adet app Ilp has signed confidentiality and personal data processing contracts necessary and required by law to protect your privacy.
Likewise, your personal data will be communicated to Public Administrations and other private entities in order to comply with the legal obligations to which Adet app Ilp is subject due to its activities.
Minors
The services of the APPS are intended for adults. Adet app Ilp will not be responsible for the use of the APPS by a minor, being the download and use of the APPS the sole responsibility of the user.
Adet app Ilp does not deliberately collect information from minors without the express written authorization of the parents and/or guardians of minors. Likewise, Adet app Ilp will use the appropriate technical means to prevent minors from accessing the services offered in the different APPS without the express consent of their parents or guardians.
If Adet app Ilp detects that a minor is using any of the APPS and/or services offered by Adet app Ilp, it will proceed to cancel the information sent and will communicate it to the competent authority or organism. For this, Adet app Ilp requests the cooperation of all users, in the sense that, if any user detects the disclosure and/or use of any of this data, please communicate it through the email provided, in order to proceed accordingly.
Adet app Ilp informs personal data subjects that they have the following rights:
- Access: allows the data subject to obtain information on whether or not Adet app Ilp is processing personal data concerning them and, if so, the right to obtain information on the personal data undergoing processing.
- Rectification: allows for the correction of errors and modification of data that prove to be inaccurate or incomplete.
- Deletion: allows personal data to be deleted and no longer processed by Adet app Ilp, unless there is a legal obligation to keep it and/or other legitimate reasons for its processing by Adet app Ilp do not prevail.
- Limitation: allows the owner of the personal data subject to processing to request Adet app Ilp to apply measures on such data, to limit the processing of the data while the accuracy of the data or the legitimacy of its processing is being verified; or to prevent its modification or, where appropriate, its erasure or deletion, in order to preserve it as evidence or as a basis for claims.
- Opposition: in certain circumstances and for reasons relating to their particular situation, data subjects may object to the processing of their data. Adet app Ilp will cease to process the data, except for overriding legitimate reasons, or the exercise or defence of possible claims.
- Portability: allows the data subject to receive their personal data and/or have them transmitted directly to another controller in a structured, commonly used, and machine-readable format.
The holder of the personal rights can exercise their rights of access, rectification, suppression, limitation of processing, opposition, and portability of their personal data or revoke their consent, by means of a written communication, providing a photocopy of their ID card or official identification document addressed to Adet app Ilp at the following email address: salem@adet.app.
If you have any information or questions, please do not hesitate to contact Adet app Ilp at salem@adet.app
Security
Adet app Ilp undertakes to adopt the technical and organizational security measures established by regulation to guarantee the security of the user's personal data and prevent its alteration, loss, unauthorized processing, or access, considering the state of technology, the nature of the data stored, and the risks to which they are exposed, all in accordance with the provisions of the applicable regulations.
All transfers of information that APPS carries out with its own or third-party cloud servers are carried out in an encrypted and secure manner through a secure hypertext transfer protocol (HTTPS), which also guarantees that the information cannot be intercepted.
Transfer of data of third parties to Adet app Ilp
In case of providing Adet app Ilp with personal data of third parties necessary for the provision of services, the user declares that they have previously obtained their express consent to transfer them to Adet app Ilp.
Adet app Ilp may update this PRIVACY POLICY at any time. An updated version of this PRIVACY POLICY will always be available on the APPS. If these changes affect purposes not foreseen in this PRIVACY POLICY, we will inform you, sufficiently in advance, of this further processing by the means of contact provided, so that, where appropriate, you can exercise the rights you deem appropriate.